Last updated November 2024

Privacy policy

At Patttrn Lab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our products, services, and website (the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

Introduction

This policy outlines how Patttrn Lab handles the collection, use, and management of your personal data. It applies to all products, websites, and services provided by Patttrn Lab. By using our Services, you agree to the practices described in this Privacy Policy.

Information we collect

We collect different types of information to provide, improve, and protect our Services:

  1. a) Personal Information
    • - Name, email address, phone number, and other contact details
    • - Payment information (if you make purchases)
    • - Account-related data (e.g., usernames or profile data)
  2. b) Usage Data
    • - IP address, browser type, and operating system
    • - Date, time, and behaviour during access (e.g., page views, clicks)
  3. c) Cookies and Tracking Technologies
    • We use cookies and similar technologies to improve your experience, track behaviour, and gather analytics. You can modify your browser settings to control cookie use, though disabling cookies may impact the functionality of some Services.

How we use your information

  • We use the collected data for the following purposes:
  • - To Provide Services: Ensure smooth delivery and functionality of our products.
  • - For Legal Reasons: If required to comply with legal obligations or enforce our rights.
  • - For Communication: Respond to inquiries and send updates or promotional content.
  • - For Security: Monitor and address technical or security-related issues.
  • - For Compliance: Meet legal and regulatory requirements.

How we share your information

  • We respect your privacy and do not sell your personal data. However, we may share it in specific circumstances:
  • - With Service Providers: Trusted partners who assist with payment processing, analytics, or technical support.
  • - For Legal Reasons: If required to comply with legal obligations or enforce our rights.
  • - In Business Transactions: In case of mergers, acquisitions, or company restructuring.

Data security

We take appropriate measures to protect your information from unauthorized access, disclosure, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute protection.

Your data rights

  • Depending on your location, you may have the following rights regarding your data:
  • - Erasure: Request the deletion of your data, subject to legal requirements.
  • - Data Portability: Receive your personal data in a structured format.
  • - Withdraw Consent: Revoke consent where applicable (e.g., for marketing).
  • - Opt-Out: Unsubscribe from non-essential communications at any time.
  • To exercise your rights, contact us at support@patttrn.tech

Data retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy. We may also retain certain data to comply with legal obligations or resolve disputes.

Third-party links

Our Services may contain links to external platforms or third-party services. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.

International data transfers

If you use our Services from outside Nigeria, your data may be transferred to and processed in jurisdictions with different data protection laws.

Changes to this privacy policy

We may update this policy periodically. If significant changes are made, we will notify you by posting the updated policy on our website or sending an alert. Continued use of the Services after changes constitutes acceptance of the revised policy.

Contact us

If you have questions or concerns about this Privacy Policy, please reach out to us at support@patttrn.tech

Thank you for trusting Patttrn Lab. Your privacy matters to us, and we are dedicated to protecting your data while delivering exceptional service.